Shipping & Returns

Thank you for choosing Element Jeans, your go-to destination for premium denim crafted with precision and style. Before making a purchase, please take a moment to review our Shipping & Returns Policy to ensure a seamless shopping experience.

Shipping Information:

1. Order Processing:

   • Orders are typically processed within 1-2 business days after payment confirmation.
   • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations:

   • Element Jeans currently ships within Pakistan.

3. Shipping Methods:

   • We offer standard shipping for all orders.

4. Shipping Time:

   • Standard shipping typically takes 3-5 business days for delivery within Pakistan.

5. Shipping Costs:

   • Shipping costs are calculated at checkout based on the destination and order weight.

6. Order Tracking:

   • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Returns and Exchanges:

1. Return Eligibility:

   • Items can be returned within 14 days of receiving your order.
   • To be eligible for a return, items must be unused, unwashed, and in their original condition with all tags attached.

2. How to Initiate a Return:

   • Contact our customer support team at info@elementjeans.com to initiate the return process.
   • Please provide your order number, the item(s) you wish to return, and the reason for the return.

3. Return Shipping:

   • Customers are responsible for return shipping costs, unless the return is due to a manufacturing defect or an error on our part.
   • We recommend using a trackable shipping method for returns.

4. Refunds:

   • Refunds will be processed once the returned items are received and inspected.
   • Refunds will be issued to the original payment method within 5-7 business days.

5. Exchanges:

   • If you need a different size or color, please initiate a return and place a new order for the desired item.

6. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund.

7. Final Sale Items:

   • Final sale items are not eligible for return or exchange.

Contact Us: If you have any questions or concerns regarding our Shipping & Returns Policy, please reach out to our customer support team at [info@elementjeans.com.

Thank you for choosing Element Jeans. We appreciate your business!